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Process
Digitization
Process
Digitization is the use of information technology to enable new
processes, eliminate manual and non-value added work, improve
accuracy, and connect streams of work activities.
Information
technology is a powerful enabler that can help health care
organizations improve operating performance and increase patient
safety and care.
Process
improvement programs that take into consideration how
information technology can be used to reduce costs, eliminate
non-value added processes, and improve the overall quality and
flow of information between people, will have an advantage over
programs that do not consider how information technology can
play a role.
In
data and compliance intensive industries such as health care,
the process of managing information imposes a significant burden
on providers, payers, and suppliers. Much of the effort,
time, and money spent on managing information does not add value
to the mission of providing care to patients.
Process
digitization can reduce the burden of managing information,
enable new streamlined ways of performing work, and free up time
and dollars being wasted on non-value added activities.
Most
importantly, the effective use of information technology can
increase the accuracy of data and decisions based on data,
leading to a reduction in patient care errors and related costs.
By
combining digital thinking
with Lean thinking,
health care organizations have a powerful method to increase
their performance.
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